GCH and COVID-19.

Updated: Aug 23, 2020

The Grand Coastal Hotel prioritizes health and safety. Our team is dedicated to protecting guests, staff, and partners from the current health issue affecting Guyana.

Please be reassured that with the correct sanitation measures, we can do our part in controlling the spread of COVID-19. We have already implemented the following strategies:

  • Guest and staff entrances have been separated to allow screening of our employees by our security personnel with a dedicated sanitization station. All employees are required to sanitize when entering and exiting the compound.
  • We stocked up on commercial-grade cleaning and disinfecting supplies to keep the hotel clean. Bottled sanitizers will be available for guests, but please be frugal since we have limited quantities.
  • Administrative staff who are not in contact with guests will be working remotely until further notice.
  • Our housekeeping staff is trained on specialized techniques to disinfect guest access areas and all common areas.
  • We have equipped all public washrooms, entrances, and front desks with sanitizers.
  • Double-spaced tables and chairs will be situated in the courtyard and dining room to create more distance between guests.
  • The air conditioning in our dining room has been turned off and all windows and doors have been opened to allow for more social distanced dining.
  • Take out from Houston (on the East Bank) to Lusignan (East Coast) will carry no delivery fee. Minimum 3 orders.
  • We have posted US Health Department Sanitation instructions in public areas, restrooms, staff areas, and hotel rooms.
  • All GCH drivers who shuttle between the airport and hotel, will sanitize vehicles after every use, and wear latex gloves for protection.
  • An internal health and safety auditor has been assigned to check all of these measures daily to ensure compliance.

Cleaning products are chosen appropriately for the surfaces to be cleaned. Ecolab™ is the brand used by Grand Coastal for the past years and includes products like:

  • 66 Heavy Duty Alkaline Bathroom Cleaner & Disinfectant
  • Osis Clean Escape
  • Peroxide Multi Surface Cleaner & Disinfectant
  • Alcohol-based hand sanitizer that contains at least 70% alcohol (Sanitizer Environ manufactured by DDL).

As we navigate the future of tourism regarding  health and safety, GCH has committed to making investments, alterations and updates to how we do business. Some of these changes include:

  • Keyless and contactless check-in and checkout with few personalized interactions.
  • Protective plexiglass barriers in our shuttles, front desk and security stations. (Completed)
  • Halving our deep cleaning schedules for room bedding, furniture and public spaces (e.g. steam cleaning, ultraviolet inspections, linen rotations) (Completed)
  • Markings denoting minimum safe distance. (Completed)
  • Implementing hygiene policies and number limitations in shared guest areas such as the bar, gym, pool, and spa. (Completed)

Management and staff appreciate your cooperation and understanding during this time. Stay safe.

Thank You!

View Ministry of Health's Covid-19 Measures